Buzzbytes, Srinagar, Dec 23:- The Director General of Police’s (DGP) public grievance redressal initiative witnessed significant participation as 237 individuals, encompassing a diverse demographic, presented their grievances at the Police Headquarters in Jammu on Saturday.
According to a statement issued by the police spokesman to media that the programme, which extended over a span of 5 hours, provided a platform for citizens, including women and elderly individuals, to voice their concerns directly to DGP R.R. Swain.
DGP R.R. Swain diligently listened to each grievance, reiterating the police force’s commitment to addressing issues pertaining to police services within the union territory promptly. The statement highlighted that immediate directives were issued in certain cases to ensure effective resolution at the grassroots level.
Emphasizing the programme’s core objective, DGP R.R. Swain clarified that it solely focuses on resolving complaints and grievances associated with police services, excluding aspects such as SPO recruitment or general transfers within the police personnel.
The DGP’s grievance redressal initiative aims to bolster transparency, responsiveness, and accountability within the J&K Police force by facilitating direct interactions between citizens and the police leadership. By addressing grievances at various levels, the programme underscores the commitment to enhancing public trust and satisfaction with police services, the statement concluded.